Seasonal Retail Merchandise Associate

TJX•Grand Prairie, TX

7d•Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging with customers and embodying the company’s customer experience principles. The role also involves maintaining a clean and organized store, following operational, merchandise, safety, and loss prevention standards, and supporting store needs across multiple areas as needed. Associates may be cross-trained to work in different store areas. The position includes customer service and checkout tasks, promoting credit and loyalty programs, processing merchandise for the sales floor, maintaining merchandising standards, and participating in store recovery and shrink-reduction efforts. Associates support a positive store culture through honesty, integrity, respect, and constructive feedback. The position is seasonal and is located at Marshalls Store 1033 in Grand Prairie, Texas. The starting pay range is $13.00 to $13.50 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Deliver a highly satisfying customer experience by engaging and interacting with customers and following customer experience principles.
Model established customer experience practices with internal and external customers.
Support a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the company’s merchandising philosophy and follow merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain organization, cleanliness, and recovery standards on the sales floor and participate in maintaining and cleaning the entire store.
Give and accept recognition and constructive feedback.
Follow labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.
Work in multiple store areas when cross-trained to support business needs.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match, for associates meeting service or hours requirements
Medical insurance, for associates meeting service or hours requirements
Dental insurance, for associates meeting service or hours requirements
Vision insurance, for associates meeting service or hours requirements
Health savings account (HSA), for associates meeting service or hours requirements
Health care flexible spending account (FSA), for associates meeting service or hours requirements
Life insurance, for associates meeting service or hours requirements
Short- and long-term disability, for associates meeting service or hours requirements
Paid parental leave, for associates meeting service or hours requirements
Paid holidays, vacation, and sick time, for associates meeting service or hours requirements
Auto and home insurance discounts, for associates meeting service or hours requirements
Scholarship program, for associates meeting service or hours requirements
Adoption assistance, for associates meeting service or hours requirements