Retail Merchandise Associate Part Time
About The Position
The Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. The role follows operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs. The associate models established customer experience practices, supports a positive store culture, processes customer purchases and returns, promotes credit and loyalty programs, and prepares and maintains merchandise on the sales floor. The role also supports store recovery, cleanliness, safety, and shrink-reduction goals, follows labor laws and company procedures, and performs other duties as assigned. This is a part-time position at the Marshalls store at 600 East Pratt St, Baltimore, Maryland. The starting pay range is USD $15.25 to $15.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Deliver a highly satisfied customer experience by engaging and interacting with customers.
- Model established customer experience practices with internal and external customers.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and count change according to established operating procedures.
- Promote credit and loyalty programs.
- Maintain the merchandising philosophy and follow established merchandising procedures and standards.
- Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery as needed throughout the day.
- Maintain sales-floor organization, cleanliness, and recovery standards and participate in maintaining the cleanliness of the entire store.
- Provide and accept recognition and constructive feedback.
- Adhere to labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates who meet service or hours requirements
- Medical, dental, and vision coverage for associates who meet service or hours requirements
- Health savings account (HSA) for eligible associates
- Health care flexible spending account (FSA) for eligible associates
- Life insurance for eligible associates
- Short- and long-term disability for eligible associates
- Paid parental leave for eligible associates
- Paid holidays, vacation, and sick time for eligible associates
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
