Retail Men's Apparel and Accessories Supervisor (FT)

The TJX Companies, Inc.•Strongsville, OH

11d•$15 - $15•Onsite

About The Position

This role is responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. The Supervisor ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. This role models exceptional customer service, creates a positive internal and external customer experience, and promotes a culture of honesty and integrity while maintaining confidentiality. The Supervisor orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor, and trains and mentors Associates on established merchandising and processing principles. They ensure merchandise is properly tagged, hung, secured, and coded, and communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor. The Supervisor ensures Associates complete tasks and activities according to store plan, monitors productivity of team and coaches as necessary, and organizes and rotates back stock for easy replenishment. They maintain and uphold merchandising philosophy and signage standards, as well as all organizational, cleanliness, and recovery standards for the backroom area. The Supervisor ensures compliance with recycling and, where applicable, hazardous waste programs, communicates accurately and effectively with management and Associates when setting and addressing priorities, and provides progress updates. They provide and accept recognition and constructive feedback, partner with Management on Associate training needs to increase effectiveness, and ensure adherence to all labor laws, policies, and procedures. Additionally, they promote credit and loyalty programs, support and participate in store shrink reduction goals and programs, and promote safety awareness and maintain a safe environment. Other duties as assigned.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Execute receiving and merchandising standards.
Ensure Associates are processing efficiently and effectively, and working as a team.
Provide an excellent customer experience by engaging and interacting with all customers.
Maintain a clean and organized store.
Model exceptional customer service.
Create a positive internal and external customer experience.
Promote a culture of honesty and integrity; maintain confidentiality.
Orchestrate truck delivery, prioritizing the processing of merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
Ensure Associates complete tasks and activities according to store plan; prioritize as needed.
Monitor productivity of team and coach as necessary.
Organize and rotate back stock for easy replenishment.
Maintain and uphold merchandising philosophy and signage standards.
Maintain all organizational, cleanliness, and recovery standards for the backroom area.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to all labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.