Retail Membership Sales Specialist

AAA Mid-AtlanticFlorence, KY
$18 - $23Onsite

About The Position

Join AAA Club Alliance as an experienced, full-time Retail Membership Sales Specialist! This role is ideal for individuals passionate about delivering exceptional service and driving sales success in a dynamic retail environment. AAA Club Alliance is actively hiring for this position, offering a rewarding career path with opportunities for growth and development.

Requirements

  • Minimum of three (3) years of sales and customer service experience.
  • Effective written and oral communication skills.
  • Proficiency in computer skills, including navigating multiple websites and programs.
  • High school diploma or equivalent required.
  • Satisfactory pre-employment and post-employment screening results (criminal, drug, state/vendor specific).
  • Ability to obtain necessary Membership license (or others) as required to perform essential functions.

Nice To Haves

  • Notary Public designation or willingness to obtain within 6 months of employment.

Responsibilities

  • Sell and process new AAA memberships, maximizing opportunities to upsell and cross-sell upgrades and add-ons.
  • Drive active engagement with the membership base through in-store sales, inquiries, and outbound calls.
  • Welcome new members, present enticing promotions, and initiate discussions about upgrade opportunities.
  • Accurately document all leads and interactions, maintaining clear records for future reference.
  • Serve as the primary point of contact in the store for all membership-related inquiries, providing expert guidance and support.
  • Provide backup support for Cashiering, Tag and Title, and IDEMIA services if applicable.

Benefits

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
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