Retail Manager - Hunting

Bass Pro Shops•Lavista, NE

1d•Onsite

About The Position

The Hunting Retail Manager supervises the Hunting Departments within the store to include compliance standards with all applicable laws and company policies, merchandise presentation, inventory control, pricing, sales enhancements, Outfitter selection development training and customer service activities. This role leads firearm compliance sales standards in the Hunting/Firearms department to ensure compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms. It also leads firearm safe handling, safety, operations, and customer experience standards within the firearms department. The manager supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers, meets or exceeds all financial plans, and executes all Sales plans as directed by the Company. The role involves opening and closing the Store and having “Manager on Duty” responsibilities, maintaining planograms as set by the Corporate Office, and staffing the Departments with “service” oriented associates. This includes participating in interviewing and selection, coordinating training, preparing/approving performance appraisals, recommending merit/promotional increases, preparing weekly work schedules, and coaching and motivating associates to promote positive customer relations and a productive team-oriented work environment. The manager resolves customer and Outfitter issues and carries out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems. Additionally, the manager provides a legendary experience for every customer, every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, making product recommendations based off this analysis, and promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pickup. ALL OTHER DUTIES AS ASSIGNED.

Requirements

Minimum of 3-5 years in Retail Management
Ability to calculate figures and amounts such as discounts, commissions, and percentages
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret a variety of other financial, legal, and technical information
Ability to read and analyze certain reports
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from Managers, associates, customers, and the public
Ability to conduct meetings and presentations to groups
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
Demonstrated strong interpersonal skills
Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
Demonstrated use of Team concept of Management

Responsibilities

Supervises the Hunting Departments within the store.
Ensures compliance with all applicable laws and company policies.
Manages merchandise presentation, inventory control, pricing, and sales enhancements.
Oversees Outfitter selection development, training, and customer service activities.
Leads firearm compliance sales standards and ensures adherence to ATF, state, and local laws, as well as company policies and procedures.
Ensures safe firearm handling, safety, operations, and customer experience standards.
Supports world-class customer service and ensures a pleasant shopping experience.
Meets or exceeds financial plans and executes sales plans.
Performs opening and closing duties and acts as Manager on Duty.
Maintains planograms as set by the Corporate Office.
Staffs departments with service-oriented associates, participates in interviewing and selection, coordinates training, prepares/approves performance appraisals, recommends increases, prepares work schedules, and coaches/motivates associates.
Resolves customer and Outfitter issues.
Conducts supervisory responsibilities in accordance with company policies and laws, including interviewing, hiring, training, planning, assigning and directing work, evaluating performance, rewarding/disciplining associates, and resolving problems.
Provides a legendary customer experience by assisting customers with buying decisions, identifying needs, making recommendations, and promoting programs like CLUB Membership, VOC, and In-Store Pickup.