Retail Manager

Cabot-Managed Properties • Boulder City, NV

42d • Onsite

About The Position

The Retail Manager oversees all aspects of golf shop retail operations, including merchandising, inventory, and sales performance. The role reports to the General Manager and works closely with the Head Golf Professional and Assistant Professionals. This is an individual contributor role and does not carry direct supervisory responsibility.

Requirements

• Bachelor's degree preferred, or equivalent combination of education and experience.
• Extensive experience in the golf industry and a strong understanding of the game of golf is required.
• Must possess a high ability to interact with people.
• Must possess excellent customer service skills
• Outgoing personality, personable and well groomed.
• Must possess the ability to manage multiple priorities promptly and efficiently.
• 5+ years of retail management experience, preferably within the golf and/or luxury hospitality industry
• Strong organizational and analytical skills, with experience managing budgets and vendor relationships.

Responsibilities

• Provide extraordinary service in all interactions with guests.
• Develop and manage merchandise buying plans and vendor relationships.
• Monitor and analyze retail sales performance to identify opportunities to increase revenue and profitability.
• Ensure the golf shop is maintained in an attractive, neat, and clean manner at all times.
• Drive merchandise sales and achieve retail sales and revenue targets.
• Direct the organization of merchandise and visual displays.
• Oversee the receiving, pricing, and merchandising of new inventory.
• Manage regular inventory counts and reconcile discrepancies.
• Maintain inventory controls and analyze sales records to inform purchasing decisions.
• Manage the ordering of merchandise and shop supplies, including stock replenishment, special orders, and special events.
• Maintain thorough knowledge of daily golf shop operations.
• Assist in golf shop counter operations, including greeting, checking in, and handling calls.
• Coordinate with the guest service team to ensure timely communication of guest requests.
• Partner with the Tournament Coordinator on the planning and execution of special events and tournaments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level