Retail Manager - Fishing

Bass Pro Shops•Allen, TX

10h•Onsite

About The Position

The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The manager is responsible for meeting or exceeding financial plans and executing all sales plans as directed by the Company. Key duties include opening and closing the store, acting as Manager on Duty, maintaining planograms, staffing departments with service-oriented associates, interviewing and selection, coordinating training, preparing performance appraisals, recommending salary increases, preparing weekly work schedules, coaching and motivating associates, and resolving customer and associate issues. The manager carries out supervisory responsibilities in accordance with company policies and applicable laws, including hiring, training, planning, assigning work, measuring performance, rewarding and disciplining associates, and addressing complaints. Additionally, the role involves providing a legendary customer experience by assisting customers with buying decisions, identifying and evaluating their needs, making product recommendations, and promoting company programs such as CLUB Membership, VOC, and In-Store Pick-up.

Requirements

Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
Ability to calculate figures and amounts such as discounts, commissions, and percentages.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret a variety of other financial, legal, and technical information.
Ability to read and analyze certain reports.
Ability to write reports and business correspondence.
Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
Ability to conduct meetings and presentations to groups.
Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
Demonstrated strong interpersonal skills.
Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
Demonstrated use of Team concept of Management.

Responsibilities

Supervises one or more Sales Departments.
Ensures merchandise presentation, inventory control, pricing, and sales enhancements.
Manages staff selection and development.
Provides customer service activities.
Meets or exceeds financial plans and sales plans.
Opens and closes the store.
Obtains "Manager on Duty" responsibilities.
Maintains planograms.
Staffs departments with service-oriented associates.
Participates in interviewing and selection.
Coordinates training.
Prepares/approves performance appraisals.
Recommends merit/promotional increases.
Prepares weekly work schedules.
Coaches and motivates associates.
Resolves customer and associate issues.
Carries out supervisory responsibilities in accordance with company policies and laws.
Provides a legendary experience for every customer.
Assists customers in making buying decisions.
Identifies and evaluates customers' needs.
Makes product recommendations.
Promotes programs including CLUB Membership, VOC and In-Store Pick-up.