Retail Manager - Merchandising

Michaels Stores • Alexandria, VA

11d • $14 - $19 • Onsite

About The Position

The Retail Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. The role ensures accurate pricing, timely promotional execution, and a customer-ready store through effective workload planning and inventory management. The manager supports the Store Manager in maintaining standard operating procedures, company policies, and legal compliance; provides Manager-on-Duty coverage; leads merchandise processing and replenishment; and trains and develops team members. Responsibilities also include inventory control, fulfillment, receiving, returns, damage procedures, and asset protection.

Requirements

• 3+ years of retail leadership experience.
• Ability to remain standing for long periods and move throughout the store.
• Ability to bend, lift, carry, reach, and stretch regularly.
• Ability to lift, carry, push, and pull merchandise and fixtures weighing up to 25–50 pounds, with or without reasonable accommodation.
• Ability to climb ladders or step stools to stock and retrieve products.
• Ability to perform repetitive motions, including scanning items, stocking shelves, and operating POS equipment.
• Ability to work in a fast-paced environment with frequent customer interactions.
• Work hours include nights, weekends, and early mornings.
• Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements of the job.

Responsibilities

• Assist the Store Manager in leading adherence to Standard Operating Procedures and Company programs, ensuring compliance with applicable laws and requirements.
• Ensure execution of Company policies and standards and hold the team accountable for store conditions and results.
• Provide Manager-on-Duty coverage, maintaining floor leadership, service standards, and operational continuity.
• Lead truck execution, including timely unloading, accurate sorting, and efficient movement of merchandise to the sales floor.
• Own workload planning and daily task prioritization, aligning staffing and execution with business needs.
• Execute and maintain SISO routines to support in-stock levels, replenishment accuracy, and sales readiness.
• Oversee Planogram execution and ensure merchandising sets are completed accurately and on schedule.
• Establish and maintain visual merchandising standards, including product placement and presentation.
• Support a clean, organized, customer-ready store, including backroom organization and sales floor recovery.
• Manage inventory control to ensure product accuracy, integrity, and efficient stock movement.
• Execute ad sets, ensuring promotional signage and product placement are compliant and customer focused.
• Complete price changes accurately and on time.
• Oversee Ship from Store fulfillment, ensuring orders are picked, packed, and shipped efficiently and accurately.
• Process RTVs and ASN receiving, ensuring compliance, accurate documentation, and proper inventory adjustments.
• Manage store damage procedures, ensuring proper handling, reporting, and shrink reduction.
• Train, coach, and develop team members through onboarding and ongoing skill-building across assigned departments.
• Partner in maintaining Asset Protection practices and reducing shrink through awareness, compliance, and safe operations.
• Perform other duties as assigned.

Benefits

• 401(k) with employer match, depending on position and eligibility.
• Employee Assistance Program.
• Medical coverage, depending on position and eligibility.
• Dental coverage, depending on position and eligibility.
• Vision coverage, depending on position and eligibility.
• Telemedicine services.
• Flexible spending accounts.
• Commuter benefits.
• Tuition assistance.
• Adoption assistance.
• Voluntary insurance options.
• Employee discounts and partner discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed