PANERA CAFE - RETAIL MANAGER - MIAMI UNIVERSITY - OXFORD, OHIO

Compass Group•Oxford, OH

27d•Onsite

About The Position

This key leadership position is directly responsible for the successful operation of a Panera Cafe in the Student Center on the Miami University campus. The Manager ensures client and customer service/satisfaction with efficient cost effective leadership that both meets and exceeds stated expectations. They are responsible for all foodservice-related activities related to the assigned area including strong client relations.

Requirements

Four plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control preferred.
Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
Previous P&L accountability or contract-managed service experience is desirable.
Strong supervisory, leadership, management, and coaching skills.
Excellent communication skills, both written and verbal.
Ability to communicate on various levels to include management, client, customer and associate levels.
Excellent financial, budgetary, accounting and computational skills.
Proficient computer skills including various computer programs, Microsoft Office programs, e-mail and the Internet.
ServSafe® Certified.

Responsibilities

Manages salaried managers and hourly associates in the Food Service Department
Leads all aspects of the overall direction, coordination, and evaluation of the assigned retail account in collaboration with client.
Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and coaches associates; addresses complaints and resolves problems.
Prepares and manages a budget.
Uses company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
Leads and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, safety (meeting HACCP and OSHA guidelines) and portion control.
Other duties as assigned.