Happy Camper Retail Manager

Kitchen Kettle Foods•Leacock Township, PA

16h•Onsite

About The Position

The Happy Camper Shop is seeking a Retail Store Manager to lead customer service, drive sales performance, manage team members, and execute merchandising strategies. The Happy Camper offers outdoor-inspired apparel and accessories, including Goodr sunglasses, Bogg bags, Cotopaxi backpacks, and more, providing a fun, upbeat shop where adventure meets retail. The company's vision is Spreading Happiness, with a mission of Creating Exceptional Experiences and Lasting Memories, guided by values such as Create WOWs, Embrace Change, Have Fun, Think, Build Relationships, Work Safe Work Smart, & We Before Me.

Requirements

Lead daily store operations, including opening, closing, and completion of routine tasks.
Maintain a clean, safe, professional, and welcoming store environment for guests and staff.
Model and reinforce Burnley Enterprises’ Vision, Mission, Values, and How to B.E. in all interactions.
Prioritize presence on the sales floor to build relationships, serve guests, and drive sales.
Set and track daily, monthly, and annual sales goals to meet financial objectives.
Deliver an engaging, confident shopping experience and encourage repeat business through outreach.
Train, coach, and motivate the team, ensuring all staff completes sales training.
Communicate updates clearly, hold team members accountable, and manage performance documentation.
Partner with leadership on scheduling, coverage, and inventory control procedures.
Execute merchandising guidelines and maintain visual standards that support sales and enhance the guest experience.

Responsibilities

Lead daily store operations, including opening, closing, and completion of routine tasks.
Maintain a clean, safe, professional, and welcoming store environment for guests and staff.
Model and reinforce Burnley Enterprises’ Vision, Mission, Values, and How to B.E. in all interactions.
Prioritize presence on the sales floor to build relationships, serve guests, and drive sales.
Set and track daily, monthly, and annual sales goals to meet financial objectives.
Deliver an engaging, confident shopping experience and encourage repeat business through outreach.
Train, coach, and motivate the team, ensuring all staff complete sales training.
Communicate updates clearly, hold team members accountable, and manage performance documentation.
Partner with leadership on scheduling, coverage, and inventory control procedures.
Execute merchandising guidelines and maintain visual standards that support sales and enhance the guest experience.