Retail Manager in Training Full Time

Sun Tan City - STC Management Group, LLC•Richmond, KY

2d•Onsite

About The Position

Sun Tan City is looking for motivated leaders to join their management team. This role involves driving store performance, fostering superior client service, and maintaining operational excellence to meet or exceed established productivity goals. The individual will manage and supervise Tanning Consultants, lead by example in all company operations, and foster a sense of urgency to achieve objectives while holding the team accountable for delivering an exceptional client experience. This is a full-time position with opportunities for advancement and leadership within the Glow Brands family.

Requirements

Management and/or Sales experience required.
Basic Computer skills (ability to use Word, Excel, and Outlook)
Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leaderships skills, with the ability to coach and mentor.
Team building skills.
Ability to prioritize and delegate.

Nice To Haves

Beauty Industry and/or Customer Service experience preferred.

Responsibilities

Monitor and manage daily operations of the salon in a fast-paced environment.
Lead by example in all company operations including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establishes clear goals and objectives for Team Members.
Provides coaching, training, and feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top line revenue and expenses.
Help to maintain proper staffing levels to ensure maximum productivity and excellent customer service while also controlling labor costs.
Ability to work nights & weekends.
Ability to work a 5-day workweek with approximately 35 to 45 hours per week depending on hourly or salary status.