Retail Maintenance Associate

TJX•Bel Air, MD

4d•Onsite

About The Position

The Retail Maintenance Associate is responsible for maintaining a clean, organized, and safe store environment, with a focus on floor care. The role includes operating floor-care equipment and cleaning store floors, glass, and windows. The associate upholds operational, merchandise, loss-prevention, health and safety, and customer-experience standards, and may be cross-trained to support multiple areas of the store. The position is at Homesense Store 0035 in Bel Air, Maryland, at 660 Marketplace Drive. The starting pay range is $15.25 to $15.75 per hour; actual starting pay depends on factors including relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong organizational skills and attention to detail.
Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
Ability to multitask and respond appropriately to changes in direction or unexpected situations.
Strong verbal and written communication skills, including listening and responding appropriately.
Ability to lift heavy objects with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Maintain floor-care cleanliness standards, including operating and maintaining the scrubber and buffer.
Dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
Cross-train and work in other store areas, including the backroom, front end, and sales floor, to support business needs.
Support and respond to front-end coverage needs.
Uphold merchandising philosophy and signage standards.
Initiate and participate in store recovery throughout the day as needed.
Follow operational and loss-prevention controls and company guidelines, including shrink-reduction practices.
Communicate accurately and effectively with management and associates.
Follow labor laws and company policies and procedures, including meal and break-period policies.
Participate in safety awareness and help maintain a safe environment.
Model established customer-experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
Perform other duties as assigned.