Retail Loss Prevention Lead - HIRING EVENT

DICK'S Sporting GoodsThornton, CO
Onsite

About The Position

House of Sport by DICK'S Sporting Goods is more than just a store; it is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first-in-class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today! The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. LP Lead will also act in compliance with the Company policy “Engaging Law Enforcement” when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. LP Lead may also assist in external/internal investigations, as well as promoting store awareness around addressing theft and operational controls.

Requirements

  • 1- 3 years of prior LP or educational experience in Loss Prevention preferred
  • Cameras must be on during all virtual interviews.
  • AI tools are not permitted to be used by the candidate during any part of the interview process.
  • Offers are contingent upon a satisfactory background check which may include ID verification.

Nice To Haves

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns

Responsibilities

  • Monitors customer and teammate traffic in the store for potential theft activity while following Company standards of dress code, addressing concerning behaviors typically attributed to shoplifting activity or internal theft.
  • Completes detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.
  • Follows-up with local authorities for after the fact external case resolution and prosecution.
  • Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
  • Support, promote and actively demonstrate company values related to customer engagement.
  • Provide ad hoc support for the general needs of the business as necessary.
  • Participates in Shrink Coach meetings, new hire orientation and conduct frequent training sessions with store teammates.
  • May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
  • Conducts MES sweeps, fitting room checks and safety standards when athlete traffic is slow.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures.
  • Maintains confidentiality of all Company information.

Benefits

  • We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
  • DICK'S Sporting Goods complies with all state paid leave requirements.
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