Full Time Retail Loss Prevention Detective

The TJX Companies, Inc.•Erie, PA

23h•Onsite

About The Position

Sierra at TJX Companies is seeking a Retail Loss Prevention Detective to complete daily tasks required for store loss prevention and safety programs. This role involves maintaining positive relationships with store management, conducting apprehensions within established policies, and communicating with store associates on damage and shrink initiatives. The detective will identify and resolve internal and external theft, adhere to shoplifter guidelines, and provide excellent customer service. A culture of honesty and integrity is promoted, with confidentiality maintained. Responsibilities include observing, apprehending, and deterring dishonesty, participating in investigations and surveillance, ensuring apprehensions are consistent with store theft activity, and completing paperwork accurately and timely. The role also involves maintaining appropriate evidence, understanding law enforcement procedures, and participating in legal activities. Coordination with store management on shrink-related activities, adherence to labor laws, and support of store shrink reduction goals are key. Encouraging associate use of shrink reduction resources and promoting safety awareness are also important aspects of the position.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time management skills.
Investigative / analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Standout colleague, working effectively with peers and supervisors to accomplish tasks.
Able to work a flexible schedule to support business needs.
0-2 years retail or security experience.

Responsibilities

Completes the daily tasks required for Store Loss Prevention and safety programs.
Maintains positive relationships with Store Management.
Conducts apprehensions within established policies and guidelines.
Communicates with store Associates on damage and shrink initiatives.
Identifies and resolves internal and external theft.
Adheres to established shoplifter guidelines and policies.
Provides timely, courteous and knowledgeable service to customers.
Promotes a culture of honesty and integrity; maintains confidentiality.
Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
Participates in investigations and surveillance as assigned.
Ensures apprehensions are consistent with store theft activity.
Completes and distributes paperwork in an accurate and timely manner.
Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.).
Coordinates and complete shrink related activities in partnership with Store Management.
Adheres to all labor laws, policies, and procedures.
Supports and participates in store shrink reduction goals and programs.
Encourages Associate use of shrink reduction resources.
Promotes safety awareness and supports maintenance of a safe environment.