Retail Loss Prevention Detective

The TJX Companies, Inc.•Moses Lake, WA

2d•$17 - $26•Onsite

About The Position

TJX Companies is seeking a Retail Loss Prevention Detective to complete daily tasks for store loss prevention and safety programs. This role involves maintaining positive relationships with store management, conducting apprehensions within established policies, and communicating with store associates on damage and shrink initiatives. The detective will identify and resolve internal and external theft, adhere to shoplifter guidelines, provide excellent customer service, and promote a culture of honesty and integrity. Responsibilities include observing, apprehending, and deterring dishonesty, participating in investigations and surveillance, ensuring apprehensions are consistent with store theft activity, and completing accurate paperwork. The role also requires maintaining evidence, understanding law enforcement procedures, coordinating shrink-related activities with store management, adhering to labor laws, and supporting store shrink reduction goals and safety awareness.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time management skills.
Investigative / analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Standout colleague, working effectively with peers and supervisors to accomplish tasks.
Able to work a flexible schedule to support business needs.
0-2 years retail or security experience.

Responsibilities

Complete daily tasks required for Store Loss Prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions within established policies and guidelines.
Communicate with store Associates on damage and shrink initiatives.
Identify and resolve internal and external theft.
Adhere to established shoplifter guidelines and policies.
Provide timely, courteous and knowledgeable service to customers.
Promote a culture of honesty and integrity; maintain confidentiality.
Observe, apprehend, and/or deter any acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork in an accurate and timely manner.
Maintain appropriate evidence, demonstrate understanding of law enforcement procedures and professionally participate in legal activities as needed (e.g., police calls, etc.).
Coordinate and complete shrink related activities in partnership with Store Management.
Adhere to all labor laws, policies, and procedures.
Support and participate in store shrink reduction goals and programs.
Encourage Associate use of shrink reduction resources.
Promote safety awareness and support maintenance of a safe environment.