Retail Loss Prevention Associate II

The TJX Companies, Inc.•Los Angeles, CA

9d•$18 - $19•Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and store management by carrying out core loss-prevention responsibilities. The role focuses on acting as a visible deterrent to potential loss or dishonesty while wearing a body-worn camera, supporting a positive customer shopping experience, and maintaining a strong partnership with store teams and loss prevention. The associate uses sound judgment to help ensure personal and others’ safety and protect the Company brand, while following Company policies and supporting its culture and values. The associate maintains a professional presence at the front of the store or in a department, greets customers courteously, and directs requests for assistance to store management or customer service using a Company-issued radio. They observe and report suspicious behavior or critical incidents, complete closing safety sweeps with a member of management, document required incidents in AIIM Case Management, and perform other duties as assigned. The position requires the ability to stand for long periods.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods.
0–2 years of retail or security experience.

Responsibilities

Maintain a proper and professional stance in the designated area at the front of the store.
Act as a visual deterrent to prevent potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Establish and maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to loss prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to all Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.