Retail Learning & Development Specialist

Sunflower Bank NA • Dallas, TX

1d

About The Position

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com.

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Retail Learning & Development Specialist at our Dallas, TX location.

Description:

This position will assist in training of retail employees in all system, product and service areas, create training materials and provide branch support services to assigned locations. Qualified candidates should have excellent verbal and written communication skills, be willing to travel, work flexible hours and have prior banking experience.

Requirements

• Excellent verbal and written communication skills
• Be willing to travel
• Work flexible hours
• Prior banking experience
• High School Diploma or equivalent
• An equivalent combination of education and experience may meet qualifications

Responsibilities

• Creating a positive work environment
• Build an environment of “Legendary Customer Service” status by providing such service to both internal and external customers.
• Obtain thorough knowledge of Sunflower Bank’s policies, procedures, products and services
• Assist in training material preparation and maintenance as requested
• Assist in training retail staff
• Provide follow-up training at branch level to new trainees and employees who require additional position specific training
• Providing tracking and feedback to supervisor
• Maintain an average score of 4+ on the Trainer Performance Evaluation
• Engage in training skill enhancement and participate in continuing education
• Provide branch support services to assigned locations

Benefits

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees