Retail Keyholder

FASHIONPHILE • Scottsdale, AZ

1d • Onsite

About The Position

FASHIONPHILE is seeking a Full-Time Keyholder for our Scottsdale, AZ location. In the role, you will support the Assistant Manager and Store Manager on a daily basis ensuring store productivity and profitability. You ensure productivity goals are met and work closely with the store manager to evaluate market information and create strategies that can impact showroom results. You will lead by example, set the tone for the store, and provide feedback to the store manager that will result in a more efficient, productive, and profitable location that exceeds Fashionphile ONE service expectations. Available to work traditional Retail operating days/hours that may include weekends, evenings and holidays.

Requirements

• Minimum of 1 year as a Keyholder, working in a fast paced retail environment
• Extensive experience in customer service and sales within the retail sector
• Demonstrated ability to establish and nurture long-lasting customer relationships.
• Tech savvy with the ability to work with multiple tech devices, google drive and apple products
• Strong attention to detail and self-motivation
• Comfortable with flexible work schedule to meet the needs of the business

Nice To Haves

• Knowledge of high-end luxury handbags and accessories
• Knowledge of Salesforce

Responsibilities

• Creating and upholding best in class luxury experience for procuring goods from clients and assisting them with purchasing items.
• Achieving sales goals , conversion expectations, circularity, KPI’s and all service responsibilities.
• Supporting the sales floor coverage and any other call to action customer service duties that may arise.
• Clienteling and outreach responsibilities including follow through on all assigned targeted outreach data list (BOPS, SF Scheduler, Online Geo targeted list). Build a personal repeat business of Fashionphile with client books, outreach and customer retention
• Supporting visual displaying, upholding store cleanliness standards, returns, order pick ups and Selling.
• Opening and closing the store, all cash handling functions and supply orders.

Benefits

• Medical, Dental and Vision Coverage
• FSA options for Medical, Dependent Care & Commuter Benefits
• Paid Time off, Paid Sick Time, and Paid Holidays
• 401(k) with generous match program
• Free Life Insurance and AD&D
• Long-Term Disability Insurance
• Employee Discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed