Retail Keyholder

Chrome Hearts•Miami, FL

2d•$65,000 - $85,000•Onsite

About The Position

The Keyholder is responsible for driving sales by curating client relationships, exceeding goals and leading by example. Through product knowledge and elevated operational capabilities, the Keyholder creates an exceptional and unique experience for both the internal and external client supporting our brand.

Requirements

High degree of integrity working with sensitive information
Recommended minimum of 2 years of Sales experience to include running the salesfloor, luxury retail preferred
Possess leadership skills, training abilities and organization
Strong drive for results; goal oriented
Excellent interpersonal skills and the ability to communicate effectively, both verbally and written
Proficient in the use of a POS system
Strong team player
Flexible availability to include working some nights, weekends, and holidays

Nice To Haves

Foreign language skills are a plus

Responsibilities

Lead by example and train other team members on Chrome Hearts standards and expectations to include Product Knowledge, Selling Standards, Visual Merchandising, and Policy & Procedures
Manage Client and Staff needs in absence of another member of management to include opening and closing of the Store
Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements
Assist and follow up with Clients on special orders, repairs, and custom requests
Display a thorough comprehension of, and remain up to date on, Product Knowledge and Company news
Process transactions through the POS and/or other systems to service Clients inclusive of a proficient knowledge of conducting Management POS functions
Maintain visual integrity of the Store, including stocking and restocking of merchandise, updating displays, and presenting product in accordance with Chrome Hearts guidelines
Assist in maintaining an accurate inventory through completing inventory checks and cycle counts and participating in the annual/semi-annual Physical Inventory
Be a positive role model representing the brand at all times
Build and maintain good working relationships with Management Team, Peers, and other Chrome Hearts Store Teams
Adhere to all retail policies and procedures
Follow all health and safety guidelines