Retail Keyholder | Franklin Park

LovisaToledo, OH
Onsite

About The Position

Lovisa is a fast-growing fashion jewellery brand looking for a Key Holder to join their team. As a Key Holder, you will support the Store Manager and Assistant Store Manager in delivering an exceptional customer experience, achieving store targets, and maintaining the store's appearance. This role is ideal for individuals passionate about fashion, enjoy working with people, and are seeking career advancement in retail.

Requirements

  • Previous retail or hospitality experience
  • Strong communication and customer service skills
  • Organised and able to manage time effectively
  • Ability to thrive in a fast-paced, high-volume environment
  • Enjoy working toward targets and taking on challenges
  • Ability to motivate and support your team
  • Passion for fashion and retail
  • Pride in creating a welcoming, organised, and customer-ready store
  • Must be 18 years or older to apply.

Nice To Haves

  • Learn ear piercing

Responsibilities

  • Support the Store Manager and Assistant Store Manager with daily store operations.
  • Deliver exceptional customer service and assist customers in finding jewellery.
  • Support the team in achieving sales and store targets.
  • Help create a positive, motivating, and inclusive team environment.
  • Maintain a clean, organised, and visually appealing store.
  • Support stock replenishment and product presentation.
  • Take responsibility for the store when required.
  • Lead by example and help the team deliver on Lovisa’s customer-first approach.

Benefits

  • Ongoing training, mentoring, and support for career development
  • Generous product discounts
  • Exciting incentives
  • Opportunities to learn ear piercing
  • Opportunities to develop retail and leadership skills
  • Opportunities to progress within a rapidly growing global fashion jewellery brand
  • Supportive culture committed to continuous improvement, collaboration, and great customer experiences.
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