Retail Keyholder - Merrell
About The Position
Wolverine Worldwide is seeking a responsible, reliable, service-oriented, and fun-loving Retail Keyholder to support the store management team. As a go-to person in the absence of the Store Manager, you will act as a role model for the team, remaining cool, calm, and collected under pressure. You will be a fountain of knowledge on product and standards, assisting with administrative and operational duties, and ensuring general store security. This role involves supporting all aspects of store operations, creating exceptional customer experiences, achieving sales goals, and maintaining compliance with company policies.
Requirements
- Demonstrated retail sales success
- Experience working in a customer-facing role.
- Flexible schedule and availability to work mornings, evenings, weekends and holidays
- Passion for our brands and brand lifestyles
- High School diploma or equivalent
Nice To Haves
- Supervisory experience is preferred, but not essential
- Flexible and adaptable, you are comfortable working in a fast-paced environment
Responsibilities
- Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
- Act as a role model for the team by demonstrating a positive attitude and commitment to product knowledge.
- Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
- Achieving sales goals and performance metrics & driving the store’s success, by being an ambassador and supporting in local marketing effort.
- Performing other duties as required/assigned by manager.
- Maintain compliance with company policies including health and safety regulations and inventory management.
- Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
