Retail Key Holder - Phoenix

cabi, LLC•Chandler, AZ

6d•$16 - $18•Onsite

About The Position

At Cabi, we’re redefining what it means to build a fashion brand, one rooted in connection, confidence, and purpose. As a women’s retail clothing company, we don’t just design beautiful apparel; we create opportunities for women to express themselves, build community, and thrive both personally and professionally. Our culture is collaborative, entrepreneurial, and deeply people-first, where every team member plays a role in shaping meaningful experiences for our Stylists and clients. If you’re energized by creativity, inspired by empowering others, and excited to contribute to a brand that blends style with substance, you’ll find a home here. cabi Outlet is seeking a motivated and customer-focused 30-Hour Key Carrier to support store leadership, drive sales, and help create an inspiring shopping experience for every customer. This role is ideal for someone who enjoys building relationships, leading by example, and taking ownership of store operations while developing their retail leadership skills. As a member of the store's leadership team, you'll play a key role in daily operations and customer engagement while helping ensure the store runs smoothly and successfully.

Requirements

Passion for fashion, styling, and delivering memorable customer experiences
Previous retail experience as a Sales Associate, Key Holder, Supervisor, or similar role
Strong communication and relationship-building skills
Ability to lead with confidence and support team success
Strong organizational, multitasking, and time-management abilities
Basic computer proficiency, including Microsoft Office applications
Ability to handle cash and store assets with integrity and accuracy
Dependable, professional, and adaptable in a fast-paced retail environment

Nice To Haves

High school diploma or GED preferred
1–2 years of retail experience preferred, or an equivalent combination of education and experience
Outstanding customer service and interpersonal skills
Leadership potential and a collaborative mindset
Strong communication and problem-solving abilities
Integrity, professionalism, and accountability
Effective organizational and time-management skills
Ability to thrive in a fast-paced retail environment
Commitment to company standards, policies, and procedures

Responsibilities

Create Exceptional Customer Experiences: Deliver personalized styling and customer service experiences that build trust and loyalty. Develop meaningful relationships with customers through active clienteling and engagement programs. Help customers discover products that fit their needs and personal style. Support sales goals and key performance metrics through exceptional service and product knowledge. Serve as a role model on the sales floor by demonstrating outstanding customer care and professionalism.
Support Team Success: Foster a positive, collaborative, and team-oriented work environment. Assist with coaching, motivating, and supporting fellow team members. Lead by example in customer service, accountability, and teamwork. Serve as Manager on Duty when needed, providing leadership and operational support. Delegate daily tasks and help ensure priorities are completed efficiently. Communicate effectively with team members and store leadership.
Help Drive Store Operations: Support merchandising and visual presentation standards to create an inviting shopping environment. Assist with inventory management, shipment processing, and stock organization. Maintain store cleanliness, organization, and operational excellence. Support cash handling, banking procedures, and asset protection practices. Work independently or collaboratively to meet the needs of the business. Assist with additional store projects and responsibilities as needed.