Retail Key Holder
Goodwill of Western NY•Batavia, NY
•Onsite
About The Position
Step into a leadership role where you’ll help drive retail success and make a difference in your community! This position involves performing store opening and closing procedures, training associates, and acting as Manager on Duty when needed. The role focuses on maintaining a positive store environment, delivering outstanding customer service, and supporting various store operations.
Requirements
- Ability to lift up to 50 lbs. and work on your feet
- Flexible schedule, including evenings and weekends
- Willing to attend orientation in Buffalo (full time only)
Nice To Haves
- 1+ year of retail keyholder experience preferred
- A retail pro with great customer service skills
- A confident communicator and team motivator
- Reliable, flexible, and ready to lead by example
- Someone who lives our values: Own It Dare to Excel Be Bold Be Extraordinary Win Together
Responsibilities
- Perform store opening and closing procedures, including securing the building
- Train Store Associates and act as Manager on Duty when needed
- Help maintain a positive, productive store environment
- Deliver outstanding customer service at the register, on the sales floor, or at the donation door
- Support store operations including merchandising, cleanliness, and promotions
- Ensure accurate cash handling and POS transactions
- Sorts donations into sellable, salvage, or trash categories
- Prices items using our guide and identifies high-value goods
- Meets daily production goals and quality standards
Benefits
- We regularly review our pay and benefits to stay competitive!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
