Central Offices - Retail Key Account Manager

Bachoco Group•Fort Smith, AR

About The Position

Bachoco Group is a leading multi-business and multiprotein producer, and one of the top ten largest globally, with over 40,000 employees. We offer a wide portfolio of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, which include farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! A Key Account Manager, you will play a crucial role in supporting our key client accounts and building strong relationships within the organization. This position offers an excellent opportunity for professional growth and development in the field of key account management.

Requirements

3 years’ direct sales experience selling a protein (chicken, turkey, beef, pork, fish) to retailers, grocers, or wholesalers.
Proven experience in sales, account management, or a customer-facing role is a plus.
Excellent communication and interpersonal skills to build and maintain strong client relationships
Analytical mindset with the ability to interpret data and draw meaningful insights.
Proficiency in Microsoft Office Suite and CRM software.
Result-driven and customer-focused with a desire to contribute to client satisfaction and company success.
Ability to work independently and as part of a team in a fast-paced environment.
Strong organizational skills and attention to detail
Bachelor's degree from four-year college or university; and a minimum of three (3) years of direct sales experience working with retailers, and/or wholesalers.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
To perform this job successfully, an individual should have knowledge of Database software; Internet software; Inventory software; Spreadsheet software and Word Processing software.
While performing the duties of this Job, the employee is regularly required to talk or hear.
The employee is frequently required to use hands to finger, handle, or feel.
The employee is occasionally required to stand; walk and sit.

Responsibilities

Customer Relationship Management: Develop and maintain positive relationships with key clients to understand their needs, preferences, and challenges within the company's products or services.
Sales Coordination: Collaborate with the sales team to ensure seamless order processing, timely delivery of products, and efficient resolution of any client-related issues.
Data Analysis: Collect and analyze sales data, customer feedback, and market trends to provide insights and recommendations to the Key Account Manager for account development strategies.
Client Presentations: Assist in preparing and conducting presentations and product demonstrations for key clients to showcase the value of our products and services.
Business Development: Identify potential opportunities for account growth and upselling within existing key accounts.
Contract Management: Support the negotiation and administration of contracts and service agreements with key clients, ensuring accurate and up-to-date documentation.
Market Research: Stay informed about industry trends, competitors' activities, and changes in client needs to inform account management strategies.
Customer Satisfaction: Collaborate with cross-functional teams to ensure high levels of customer satisfaction by addressing client inquiries and concerns promptly.
Sales Targets: Support the achievement of sales targets and key performance indicators (KPIs) related to revenue, client retention, and overall account growth.
Team Collaboration: Work closely with the sales, marketing, and customer support teams to deliver a cohesive and outstanding customer experience.