Retail Jewelry Associate

The TJX Companies, Inc.•Honesdale, PA

1d•$13 - $14•Onsite

About The Position

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Opportunity: Grow Your Career Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. Cross-trained in multiple areas of the store to support business needs.

Requirements

Must be able to work flexible hours, including nights and weekends.
Must be able to stand for extended periods of time.
Must be able to lift and move merchandise up to 30 pounds.
Must be able to operate a cash register and handle cash transactions.
Must have excellent customer service skills.
Must be able to work independently and as part of a team.
Must be able to communicate effectively with customers and colleagues.
Must be able to follow directions and policies.
Must be able to maintain a clean and organized work area.
Must be able to work in a fast-paced retail environment.
Must be able to adhere to loss prevention and safety standards.

Nice To Haves

Previous retail experience
Previous jewelry sales experience
Experience with TJX Rewards programs
Experience with merchandising and visual standards

Responsibilities

Responsible for delivering a Highly Satisfied Customer Experience demonstrated by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy and maintaining a clean and organized store environment.
Adheres to operational, merchandise, and loss prevention standards.
Cross-trained in multiple areas of the store to support business needs.
Customer Experience Role models REACH principles with customers
Supports a positive store culture and embodies all aspects of a Green Culture Pulse
Promotes TJX Rewards credit and loyalty programs
Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs
Upholds a culture of honesty, integrity, and respect
Communicates accurately and effectively with management and Associates
Accepts recognition and constructive feedback
Adheres to labor laws and Associate meal and break period policies
Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store, e.g. Single Queue, Associate Lounge
Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
Balances register draws and or cash office as required
Ensures ‘go backs’ are properly tagged/hung and promptly returned to the sales floor
Maintains and upholds merchandising philosophy
Adheres and upholds merchandise and signage standards
Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
Ensures merchandise is properly tagged, hung, secured, and coded
Initiates and participates in store recovery as needed
Supports and participates in store shrink reduction goals and programs
Adheres to operational and loss prevention controls according to company guidelines and policies
Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
Does not engage in pursuit and apprehension of shoplifters
Other duties as assigned