Summer 2026 - Retail Intern

Ripken Baseball•Pigeon Forge, TN

2d•Onsite

About The Position

As a successful Retail Intern, you will be responsible for assisting with the management and operations of the on-site retail store at the Ripken Experience in Pigeon Forge, TN. This is a paid internship; we will work with your college/university for you to receive college credit towards your graduation. This internship provides an excellent opportunity to gain experience in retail management, merchandising, inventory management, and customer service within a high energy sports environment. This summer internship will operate from through August 16, 2026.

Requirements

College student seeking credit or recent college graduate seeking work experience
Prior experience in a customer service environment
Outgoing and friendly personality, strong initiative, and high-energy
Excellent communication skills
Strong detail-orientation, with ability to problem-solve
Ability to multi-task, efficient time-management skills
Commitment to work long hours, including weekends, depending on business needs
Ability to work in a team environment with a strong work ethic and positive team attitude
Reliable transportation

Responsibilities

Efficiently process sales transactions using a POS system.
Maintain a high level of customer service, assisting customers both on and off the sales floor.
Monitor stock levels and replenish merchandise on the sales floor, assist with reordering when needed.
Support merchandising efforts by creating visually appealing displays and signage while maintaining a clean and organized retail environment.
Support the retail coordinator with employee scheduling, hiring, and training practices.
Assist in creating and implementing in-store promotions and events in order to boost sales.
Provide feedback and suggestions regarding market trends, merchandise assortment, and retail organization.
Assist our Food and Beverage Manager, Facilities Manager, and Operations Staff as needed.
Work with staff to achieve objectives effectively and efficiently while providing a once-in-a-lifetime experience for tournament participants.
Absorb training and demonstrate the initiative, desire, and drive to help uphold the values established by the Ripken name and brand.