Intern- Retail- Plymouth

Eastern Bank•Plymouth, MA

15h•Onsite

About The Position

The Retail Intern is responsible for assisting with various duties as outlined below. This role involves performing a variety of routine teller duties, including processing transactions, identifying basic potential financial needs, and making referrals to the platform area as appropriate. The intern will actively engage in the sales process by identifying potential financial needs for customers and non-customers and making appropriate referrals of such leads to the platform staff for follow-up.

Requirements

Students entering their sophomore or junior year, or High School or equivalent preferred.
Incumbent must be outgoing, have good customer service skills and the ability to work in a fast-paced environment.
Individual should be a self-starter and be technically literate.

Responsibilities

Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts.
Cash checks for customers and non-customers.
Process and properly record the sale of monetary instruments (i.e. official bank checks).
Process foreign currency purchases and sales.
Redeem savings bonds.
Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments.
Process various types of loan payments and credit card cash advances.
Assist with providing customers with access to safe deposit area.
Actively engages in the sales process by identifying potential financial needs for customers and non-customers alike and makes appropriate referrals of such leads to the platform staff for follow-up.