Retail Industrial Support Associate FT (Mobile Sales)

Red Wing Shoe Company•New Brunswick, NJ

11d•Hybrid

About The Position

The Retail Industrial Support Associate is responsible for promoting and supporting the Red Wing brand image through professional selling, building customer loyalty, and fostering long-lasting customer relationships. This role involves promoting the Red Wing Shoe Company’s Ultimate Fit Experience (UFE), selling premium products, and providing excellent customer service. The position also includes generating industrial sales leads, achieving sales goals, maintaining store presentation, and staying proficient in product knowledge and operating standards. Additionally, the associate will maintain a safe work environment, handle footwear exchanges, and act as the Mobile Sales Representative (MSR) for truck runs, fittings, and onsite services, including preparing, loading, and unloading stock for the mobile unit and warehouse.

Requirements

High School Diploma/GED or equivalent work experience
1-2 years relevant experience
Results oriented
Effective Written/Verbal Communication
Computer Utilization is Key
Valid Driver’s License required
Ability to pass and stay compliant with DOT requirements, which includes a DOT physical and drug screen
Must be 21 years old

Nice To Haves

Thorough knowledge of Red Wing Shoe Company’s mission, values, and organization structure
Profit and loss knowledge
Naturally curious, has passion for new ideas, and looks to drive growth
Problem solving
Retail Footwear

Responsibilities

Guide each customer through RWSC’s Ultimate Fit Experience
Provide appropriate accessory recommendation, educate customers on the benefits of each
Generate Industrial Sales Leads
Achieve and exceed daily productivity and sales goals
Maintain the integrity of the sales floor presentation, store signage, and housekeeping standards
Maintain proficiency with product knowledge, technical, and operating standards through continuous learning
Maintain safe and healthy work environment by following organization standards and legal regulations
Restoring footwear exchanges from the truck visits and store for resale
Be the Mobile Sales Representative (MSR) on truck runs, fittings, and onsite service
Prepare, load, and unload stock to be placed on mobile unit and in warehouse for the day’s business
Obtain necessary information by maintaining knowledge of RWSC’s electronic communication software EVA
Maintain quality service by establishing, following, and enforcing organization quality system standards
Uphold Red Wing Shoe Company’s core values
Willingness to perform additional duties as required
Conduct self-accordance to RWSC policies
Build collaborative relationships between you and key people with whom you’ll work or interact with