Retail Hourly Supervisor - FLL Airport

Paradies Lagardère•Dania Beach, FL

1d•Onsite

About The Position

Zone Managers at Paradies Lagardère are responsible for the daily execution of the company’s mission, including providing first-class service to every customer. They perform training functions, direct the execution of merchandising standards, and provide overall supervision within assigned shop zones, terminals, or other support areas. They assist and support the management team in achieving sales and service goals.

Requirements

High school diploma or equivalent.
Availability for all three shifts: opening (4 a.m.–1 p.m.), mid (9 a.m.–6 p.m.), and closing (1 p.m.–11 p.m. or 3 p.m.–12:30 a.m.).
Ability to work various shifts in a 7-day, 365-day team-oriented environment, 45 hours per week including 5 hours of overtime.
Excellent customer service skills and effective English-language communication skills.
Strong interpersonal and organizational skills, with the ability to motivate others.
Self-starter able to prioritize various tasks and adapt to unexpected situations simultaneously.
Proficiency in reading, writing, mathematics, cash handling, and reporting.
Ability to pass the Federal Criminal History Records Check, Paradies background check, and applicable Department of Transportation requirements.
Ability to stand for long periods and work in environments with varying temperatures.
Ability to lift at least 40 pounds and perform essential functions including standing, bending, reaching, climbing a ladder, and walking long distances.

Nice To Haves

Bachelor’s degree.
Computer literacy and working knowledge of Microsoft Office.

Responsibilities

Exceed first-class service standards in interactions with customers, business partners, and peers.
Perform register, cash-handling, and loss-prevention functions in accordance with standard operating procedures.
Facilitate store opening and closing procedures.
Direct merchandise and supply replenishment, maintain stockroom organization, and participate in receiving procedures.
Ensure store merchandising standards are consistently executed according to company guidelines.
Coordinate and monitor staffing levels to maximize sales and service potential.
Achieve sales goals by following company performance metrics, implementing promotional programs, and executing special events.
Direct, coach, and train associates in their daily job assignments.
Represent and support the company by fostering strong business relationships within the airport community.
Contribute feedback on associate reviews and provide input on associate counseling.