Retail Sales Associate

Cotopaxi•Conway, NH
•Onsite

About The Position

Cotopaxi is hiring a temporary, part-time Retail Guide for its Settlers Green store in North Conway, New Hampshire, for the November 2026–January 2027 holiday season. The role pays $19.00 per hour with bonus potential. Retail Guides create welcoming, memorable store experiences by connecting with guests, sharing product knowledge and personal experiences, and introducing customers to Cotopaxi’s mission and impact. They support customers preparing for outdoor adventures of all sizes and help make the store a vibrant, inclusive hub for connection and inspiration. The role also supports daily store operations, including keeping merchandise stocked and the store ready for guests, opening and closing the store, and operating the point-of-sale system. Retail Guides contribute to an uplifting, collaborative, and fun store culture while representing Cotopaxi’s values of People, Innovation, and Adventure.

Requirements

  • Be at least 18 years old.
  • Be energetic and enthusiastic, with an interest in sharing Cotopaxi’s story and building connections with guests.
  • Believe in Cotopaxi’s Do Good mission and have a humanitarian outlook.
  • Have attention to detail and strong organizational skills.
  • Demonstrate accountability and self-guidance.
  • Be flexible to work varying hours, including at least two weekdays and one weekend day.
  • Be available throughout the holiday season, including the Friday after Thanksgiving.
  • Be able to lift up to 50 pounds and work on your feet in an active role.

Nice To Haves

  • Experience in retail or a similar fast-paced environment.

Responsibilities

  • Connect with each guest, welcome them, share relevant experiences, and offer assistance and expertise.
  • Educate guests about products, experiences, local highlights, Cotopaxi’s mission, and its impact.
  • Represent Cotopaxi’s values of People, Innovation, and Adventure.
  • Restock and destock products and keep the store prepared and presentable for guests.
  • Open the store on time and close it at the end of the day.
  • Operate the point-of-sale system and support customers through their purchases.
  • Help create an uplifting, collaborative, and fun store culture.

Benefits

  • 401(k) plan with employer match.
  • Two team-building Adventure Days for store employees to recharge and reconnect.
  • 60% discount on Cotopaxi products.
  • Learning and development opportunities.
  • Discounts from additional outdoor brands.
  • Regular virtual and in-person celebrations.
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