Gaylord-Retail Guest Services Team Member
About The Position
Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express! Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.
Requirements
- Must be willing to work hard, build relationships and love people!
- Set an example to all Team Members of working hard and doing your best!
- Try your best every day and come to work with a winning attitude.
Responsibilities
- Provide quick and friendly customer service to our guests within the car wash
- Create and retain new customer relations, including sales of monthly wash packages
- Learn and operate all aspects of POS and LPR systems to operate car wash equipment
- Help maintain wash equipment and perform routine care as needed
- Oversee all property aesthetics
- Maintain cleanliness of interior and exterior of car wash and property
- Monitor wash quality of each vehicle
- Exceed guest expectations on experience
- Exemplify and uphold the WE OWN IT culture
Benefits
- Competitive base pay and annual bonus
- Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
- 401k match and complimentary financial planning services
- Dependent care FSA with on-site Daycare Options
- Paid time off and paid holidays
- Opportunity for continued education and tuition assistance
- Valuable learning and development program
- Significant ability to grow internally for motivated and strong performing team members
- Fun, energetic, family-oriented work culture with an emphasis on team member morale
- Nationwide presence
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
