Retail Sales Associate - Guest Experience Specialist
About The Position
Our Retail Guest Experience Sales Specialists are a driving force behind Bob’s Discount Furniture’s success and expansion. Whether you're looking for full-time or part-time opportunities, you'll find a supportive, fun, and team-oriented environment at Bob’s. As a Guest Experience Sales Specialist, you’ll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere—just the way Bob’s intended! At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other! Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business.
Requirements
- Customer Engagement and Active Listening
- Relationship Building and Client Follow-Up
- Consultative Selling and Product Knowledge Application
- Team Collaboration and Communication
- Adaptability to Retail Schedules and High-Energy Environments
- Comfort with Digital Tools and Point-of-Sale Systems
- Organizational Skills and Time Management
- Problem Solving and Goal Orientation
- Energetic and self-motivated with strong interpersonal skills
- Basic computer proficiency
- Must be at least 18 years old to be considered for employment with Bob’s
- Ability to work a flexible retail schedule, including weekends and holidays
Nice To Haves
- Previous retail or commission-based sales experience
- Bilingual communication skills
- Passion for home design and interior décor
- Experience with customer relationship management tools or systems
Responsibilities
- Help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere
Benefits
- Hourly Advance / Draw vs. Commission pay structure
- Medical, Dental, and Vision coverage
- Employer-paid and voluntary Life Insurance options
- 401(k) Profit Sharing Plan with generous match
- Paid time off including vacation, sick days, holidays, and your birthday!
- Employee Assistance Program and Emergency Support Programs (Bail Out & Helping Hand)
- Exclusive Employee Discounts
- Flexible retail schedules including evenings, weekends, and holidays
- Tuition reimbursement and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
