Retail Generalist Associate - Belleview Store

Goodwill of Colorado•Centennial, CO

6d•Onsite

About The Position

Goodwill of Colorado is seeking candidates with production experience (e.g., retail, restaurant, hospitality, production, manufacturing, or similar industries) and cash handling experience to become Retail Generalist Associates. This role offers career growth opportunities within Goodwill of Colorado, allowing individuals to grow their experience while serving the community. The Associate II, Retail Generalist, will possess existing knowledge in retail products, merchandising, pricing, and quality inspection. This position acts as a backup for all areas within the retail store, performing multiple tasks in different departments daily. Tasks include donation receiving, material handling, processing hardline and softline goods, working the sales floor, and operating cash registers. The Retail Generalist will work in both a production environment and on the sales floor, interacting with customers and providing excellent customer service with an “Attitude of Gratitude” to support the organization's mission.

Requirements

High School diploma or equivalent is preferred.
One (1) year of experience in retail, product placement, or merchandising is desired.
One (1) year of cash handling is preferred.
High attention to detail and ability to make decisions.
Able to adapt to frequently changing work schedules and tasks.
Able to obtain certification in all employee positions through completion of On the Job (OJT) documentation.
Able to obtain Powered Equipment Operator certification to safely operate equipment.
Ability to operate hydraulic baler.
Ability to be walkie stacker and/or forklift certified to safely operate equipment.
Able to withstand prolonged standing, bending, and lifting up to 8-hours per day.
Able to lift up to 75lbs, use a dolly and pallet jack as required.
Able to work a varied schedule to include weekends, evenings, and holidays with occasional overtime as necessary.
Able to communicate effectively with customers, managers, supervisors, staff, and peers.

Responsibilities

Crosstrain in other departments/areas and act as back-up for other areas as required.
Work closely with department supervisors to determine which areas are short-handed with staff or in meeting retail store goals.
Accept donations from customers, including loading/unloading of product, ensuring all items are handled with care to show respect to the donor and the item.
Sort and inspect donated items, making decisions on quality and value of product, pricing it accordingly, and researching value as necessary.
Use and become certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively move and store donated product.
Ensure the sales floor is well stocked with product(s) according to retail store policies and procedures.
Provide accurate cashier transactions and a balanced cash drawer with minimal errors using a computer-based point-of-sales system.
Assist customers with product questions while providing excellent customer service.
Ensure the production and sales floor areas are well organized, stocked, and clean to ensure store presentation and shop ability.
Ensure E-Commerce products are processed accurately and moving to E-Commerce efficiently.
Rotate/pull old/unsold product(s) from the sales floor ensuring that our product selection is always new.
Help provide a safe working environment for yourself, customers, and fellow employees.
Job duties may extend beyond the tasks listed and may include additional responsibilities as required.

Benefits

Daily Pay
Medical
Dental
Vision
Retirement
Long Term Disability
Short Term Disability
Life and Accidental Death and Dismemberment
Flexible Spending Accounts
Several voluntary supplemental benefit offerings
Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.
Public Service Loan Forgiveness Program (PSLF) eligible employer