Retail General Manager, UTC Sarasota

Vuori•Sarasota, FL

4d•Onsite

About The Position

Vuori is redefining athletic apparel with a blend of performance and casual style, inspired by an active coastal California lifestyle. Our high-energy retail environment reflects our brand's integration of fitness, creative expression, and life. We aim to inspire others with clarity, enthusiasm, and purpose, while having fun. We are an outlet for opportunity, personal growth, and success.

Requirements

Available morning and/or evening, work 8-hour shifts, 5 days/week, available at least 1 weekend day.
Must be a leader in punctuality and attendance, adhering to scheduled shifts.
Ability to develop relationships with customers and colleagues.
A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational skills and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eager to develop new skills and responsive to feedback.

Responsibilities

Create an unforgettable customer experience by working with the sales team to ensure each customer receives the best experience possible.
Take ownership of the sales floor and sales team to ensure customer experience is the first priority.
Prepare fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
Forge lasting relationships with customers by contacting them to follow up on purchases, new product, and replenishment, and invite them to upcoming events.
Be knowledgeable on what’s new and what’s selling well and share this information with both the customer and team.
Motivate the sales team and achieve sales goals in a team-based commission environment.
Seek new product knowledge in the broader fashion landscape and activewear specifically to serve as an expert for the customer.
Lead the team in the completion of projects while keeping the focus on customer experience.
Communicate inventory needs to support the business goal.
Lead the processing of all shipments of product, as well as inventory management.
Work with the Regional Manager on daily maintenance, sales strategy, community, and team management to ensure the business runs smoothly and successfully.
Lead the team in daily maintenance of the store, including restocking product, maintaining visual merchandising, re-ticketing, and cleaning.
Utilize the utmost responsibility, attention to protocol, and safety standards in closing/opening the store daily.
Under the guidance of the Regional Manager, encourage employees to give 100%, adhere to punctuality, and fulfill role responsibilities at all times.