Seasonal Retail Fulfillment Support Associate, Concord Sunvalley
About The Position
As a seasonal Fulfillment and Receiving colleague, also known as a Back of House colleague, you will support store operations, maintain inventory accuracy, and help ensure a smooth customer experience. Duties include receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; monitoring alerts to complete Buy Online Pickup In-Store (BOPS) orders on time; and keeping the stockroom and sales floor efficient. The role also involves greeting customers, resolving issues, and delivering orders with care. Colleagues prepare the store by reviewing goals and learning about products and promotions. They receive and tag merchandise, organize the stockroom, assist customers, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, help customers complete their purchases, organize the stockroom, and complete orders to prepare the team for the next day. Teamwork, hospitality, adaptability, and a focus on operational excellence and sales goals are central to the role. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to stand for at least two consecutive hours, lift at least 25 pounds, and perform frequent movement, reaching, stooping, kneeling, crouching, and ladder climbing.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, and retrieve orders from back-of-house storage.
- Deliver orders curbside and monitor alerts to complete BOPS orders on time.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and assist with merchandise moves.
- Share loyalty program benefits and help customers complete their purchases.
- Complete orders and organize the stockroom to prepare the team for the next day.
- Work collaboratively to achieve sales goals and support store results.
Benefits
- Competitive pay
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
