About The Position

Macy's is America's Department Store, known for fashion, value, and celebration. Our store colleagues are essential in creating a memorable shopping experience and driving sales. A store position at Macy's offers a perfect way to explore the world of retail, build relationships, develop leadership skills, and grow your career. Many top executives started their careers in part-time retail sales roles.

Requirements

  • High School Diploma or equivalent required.
  • 1-2 years related experience.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
  • Position requires prolonged periods of standing/walking around store or department.
  • May involve reaching, crouching, kneeling, stooping and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.
  • Frequently lift/move up to 25lbs.

Responsibilities

  • Provide exceptional customer service to both digital and physical customers.
  • Explain and demonstrate the use of fragrances through actual application or card application.
  • Partner with the Fragrance Counter Manager or CSX Manager regarding inventory and other inaccuracies.
  • Attend product training classes and seminars.
  • Ensure proper presentation, organization, storing, and replenishment of stock.
  • Participate in pre-selling and sales driving events to maximize sales.
  • Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs).
  • Ensure work area is free from hazards and work in a safe manner.
  • Adhere to Asset Protection and inventory control and compliance procedures.
  • Be in compliance with all hygiene standards.
  • Follow shortage programs and procedures.
  • Maintain dependable attendance and punctuality.
  • Perform fulfillment and other duties as necessary.
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