Retail Fragrances Sales Associate - Mens, Coral Square - Full Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences - making them confident, valued, and inspired. You are both a beauty enthusiast and product expert, demonstrating and selling a wide range of fragrances and related beauty products, while educating customers on notes, layering techniques, and usage. You contribute to a seamless shopping experience by fostering meaningful connections, anticipating needs, and delivering service with care. Colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. They review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to build customer relationships. Throughout the day, they maintain a shoppable space by merchandising new receipts, processing damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves. They always Finish Strong - sharing Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. Service starts with each other - supporting one another with honesty, care, and collaboration. Excellence is a journey - striving to improve every day, taking pride in work, achieving sales goals and learning from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
- Understand and communicate effectively with customers, co-workers, and supervisors.
- Read and understand employment policies and safety rules/procedures in English.
- At least 1 year of customer service or selling experience required.
Nice To Haves
- Beauty enthusiast and product expert.
Responsibilities
- Create a warm, welcoming environment through genuine hospitality and exceptional customer service.
- Engage customers with personalized fragrance recommendations.
- Demonstrate and sell a wide range of fragrances and related beauty products.
- Educate customers on notes, layering techniques, and usage.
- Foster meaningful connections and anticipate customer needs.
- Greet teammates with a warm hello and help ensure the sales floor is clean, organized, and prepared for customers.
- Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
- Maintain a shoppable space by merchandising new receipts, processing damages, testers and select merchandise to return to vendors, updating signs and pricing, and supporting any needed merchandise moves.
- Share Loyalty program benefits.
- Support one another with honesty, care, and collaboration.
- Strive to improve every day, take pride in work, achieve sales goals and learn from each other.
- Acknowledge customers promptly, assess their preferences, demonstrate fragrances, and offer tailored product recommendations.
- Drive sales and loyalty by using clientele tools to build lasting relationships, promote new launches and events, and collaborate across the Beauty team.
- Maintain a polished and efficient environment through accurate merchandising, inventory upkeep, hygiene and compliance standards, and the effective use of point-of-sale and mobile selling technology.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Meet and surpass daily sales goals by delivering exceptional service.
- Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
