Retail Food Service Manager - University Of Memphis

Compass Group•Memphis, TN

2d•Onsite

About The Position

Bring your passion for food, leadership, and campus culture to Chartwells Higher Education! We’re on the lookout for a driven and proactive Retail Food Service Manager to join our team at the University of Memphis - where great food meets a bold, energetic campus community. In this role, you’ll help power the day-to-day operations and financial success of multiple retail dining locations across campus. From ensuring top-tier food quality and presentation to maintaining compliance with health regulations and contract guidelines, you’ll be at the heart of delivering exceptional dining experiences that students, faculty, and staff love. Why the University of Memphis? Get ready to work at a campus full of energy, pride, and tradition: 🐯 Home of the Memphis Tigers, bringing big-time Division I spirit 🎓 A major research university with a dynamic and diverse campus environment 💡 Known for strong programs in business, engineering, and music (perfect fit for a city that lives and breathes sound) 🌳 A beautiful campus with a mix of historic charm and modern facilities With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations!

Requirements

Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
P&L accountability and contract-managed service experience is desirable
Experience with cash retail operations
Retail marketing experiences are highly desirable
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Nice To Haves

B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred
Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training

Responsibilities

Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
Communicates effectively with all team members, patients and families
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds