MGR, RETAIL I - RETAIL FOOD - XAVIER UNIVERSITY, OH

Compass Group•Cincinnati, OH

5d•Onsite

About The Position

Chartwells Higher Education is seeking a self-motivated individual for the role of a Retail Food Service Manager at their new location at Xavier opening in August 2026. In this role, you will advise the day-to-day operations and financial success of a newly opening retail foodservice locations. This includes adhering to contract guidelines, the Health Department’s regulations, company standards, and expectations of food quality, freshness, and presentation. With Chartwells rapid growth trajectory, there's immense potential for you to advance authoritatively and make an immediate impact on our food service operations.

Requirements

Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
Experience with cash retail operations
Supervisory, leadership, management and coaching skills
Good communication skills both written and verbal
Ability to communicate on various levels to include management, customer and associate levels
Knowledge of financial, budgetary, accounting and computational practices
Proficient computer skills to including various computer programs, Microsoft Office programs, e-mail and the Internet

Nice To Haves

B.S. Degree or A.A. Degree plus three years of directly related experience preferred
P&L accountability and contract-managed service experience is desirable
Retail marketing experience is highly desirable

Responsibilities

Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our associates
Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
Trains associates in customer service, proper portioning, cashier skills, and safety/sanitation
Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines
Communicates effectively with all team members, clients and students
Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds