Retail Floor Supervisor - Windsor (Full Time)

Talize Inc / Recycling Rewards • Windsor, ON

2d • Onsite

About The Position

At Talize, we’re more than a workplace, we’re a movement for sustainable living. Every day, you help communities shop with purpose, combining fashion and environmental impact. We believe opportunity is always in style. Whether you're on the floor or behind the scenes, you’ll grow, thrive, and make a difference for your future and the planet. Our culture is fast-paced, fun, and people-first. We celebrate diversity, creativity, and collaboration, where every voice matters and every win counts. We reward great work with great benefits — supporting your well-being on and off the clock. We are seeking a Retail Floor Supervisor who will support daily store operations and help deliver an exceptional customer experience. This role oversees merchandising standards, register accuracy, and floor coverage while contributing to hiring, training, and developing team members. The Supervisor helps drive smooth operations, loss prevention, and employee engagement to ensure the store meets its goals and upholds Talize’s commitment to sustainable fashion and excellent service.

Requirements

• 3+ years of retail management experience.
• Strong passion for retail and delivering great customer experiences.
• Proven leadership and team-building skills.
• Open availability, including weekends, holidays, and closing shifts.

Nice To Haves

• Exceptional customer service abilities.
• Solid business acumen and problem-solving skills.
• High attention to detail.
• Experience in thrift or second-hand retail (an advantage).
• Valid driver’s license and clean driver’s abstract.

Responsibilities

• Lead daily floor operations, including walkthroughs, task delegation, and merchandising standards.
• Oversee opening/closing procedures, register accuracy, pricing checks, and floor readiness.
• Monitor sales floor and register zones to ensure replenishment, organization, and smooth customer flow.
• Support weekly scheduling and assist with sales events, promotions, and in-store activities.
• Manage cash handling, reconciliation, and completion of required administrative tasks.
• Train and onboard team members on POS, merchandising, loss prevention, and customer service.
• Assist with hiring, coaching, performance feedback, and policy enforcement.
• Support employee engagement through recognition and positive team culture.
• Resolve escalated customer concerns to ensure strong service recovery.
• Maintain cleanliness and housekeeping standards across all areas.
• Ensure compliance with health, safety, and loss-prevention procedures.
• Report hazards, incidents, and policy concerns to leadership and P&C.
• Collaborate with management to maintain consistent operations and store standards.

Benefits

• Competitive salary.
• 50% employee discount when you shop at Talize store.
• 100% Employer paid benefits
• 3 weeks of vacation time annually.
• Enjoy your birthday on us, with an extra paid day off.
• Exciting growth opportunities in a rapidly expanding company.
• A vibrant, inclusive culture where your voice matters.
• A chance to be part of something bigger—reshaping retail while saving the planet.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees