Retail Floor Ready Associate, Sherman Oaks Fashion Square - Full Time

Macy's • Sherman Oaks, CA

1d • Onsite

About The Position

Macy's is proudly America’s Department Store and has been around for 160 years. Customers come to Macy's for fashion, value, and celebration, and the company is known for giving back to its communities. The magic of Macy's comes alive in its stores, and store colleagues are responsible for making it happen by providing outstanding customer service, creating memorable shopping experiences, and driving sales results. A store position at Macy's offers an opportunity to explore the world of retail, with many top executives starting their careers in part-time retail sales associate roles. Macy's stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow, serving as an 'Academy' for retail careers.

Requirements

• No Education or Experience Required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Checking all receipts entering the building for vendor noncompliance.
• Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority.
• Service the customer in a helpful and friendly manner including POS transactions, loyalty enrollment, and helping them to find what they are looking for.
• Collaborate with Managers, Leads and Colleagues throughout the store to deliver a clean, neat and easy-to-shop store environment; maintain sales floor and fitting room recovery standards.
• Support Omni Channel initiatives and be open to learning new technology.
• Maintain a working knowledge of the Floor Ready Best Practice.
• Review vendor boxes for non-compliance issues; submit charges accordingly using the MC9090 RF Handheld.
• Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock.
• Take photos and communicate any issues outside the scope of the designated audits via phone, email to the Store Operations Analyst and review on weekly team conference calls.
• Understand receiving and processing team functions to better communicate vendor issues that need to be addressed; partner with the processing team to resolve audit findings.
• Communicate with OVM or CSX on any merchandise or system issues.
• Adhere to Asset Protection and inventory control and compliance procedures.
• Ensure that shortage prevention initiatives are executed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed