Retail Floor Ready Associate, Lenox Square Mall - Part Time

Macy's • Atlanta, GA

3d • Onsite

About The Position

Macy's is America's Department Store, known for fashion, value, and celebration. Our store colleagues are essential in creating a memorable shopping experience and driving sales. A store position at Macy's offers a path for growth, with many executives starting in part-time roles. We are the 'Academy' for retail careers, fostering relationships, teamwork, and leadership skills.

Requirements

• No Education or Experience Required
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities.
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Responsibilities

• Checking all receipts entering the building for vendor noncompliance.
• Provide an exceptional customer shopping experience by ensuring both the in store and online customer are always the #1 priority.
• Service the customer in a helpful and friendly manner including POS transactions, loyalty enrollment, and helping them to find what they are looking for.
• Collaborate with Managers, Leads and Colleagues throughout the store to deliver a clean, neat and easy-to-shop store environment; maintain sales floor and fitting room recovery standards.
• Support Omni Channel initiatives and be open to learning new technology.
• Maintain a working knowledge of the Floor Ready Best Practice.
• Review vendor boxes for non-compliance issues; submit charges accordingly using the MC9090 RF Handheld.
• Perform floor audits on merchandise that was not opened or may have been missed on the receiving dock.
• Take photos and communicate any issues outside the scope of the designated audits via phone, email to the Store Operations Analyst and review on weekly team conference calls.
• Understand receiving and processing team functions to better communicate vendor issues that need to be addressed; partner with the processing team to resolve audit findings.
• Communicate with OVM or CSX on any merchandise or system issues.
• Adhere to Asset Protection and inventory control and compliance procedures.
• Ensure that shortage prevention initiatives are executed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed