Retail Firearms Lead Sales Associate

VANCE OUTDOORS INC•Lebanon, OH

1d•Onsite

About The Position

This position is primarily responsible for sales and assisting the department manager or store manager by performing various duties. The role involves assisting with customer service, handling customer and employee issues, managing inventory, promoting a positive culture, and ensuring compliance with all state, federal, and local regulations regarding firearm sales. The Lead Sales Associate is also responsible for coordinating with departments to ensure a positive work environment, assisting with work schedules, and opening/closing the store. This role requires the ability to handle all store jobs, including sales, cash handling, merchandising, cleaning, and warehouse tasks, and to adhere to all company policies and procedures.

Requirements

Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to write speeches and articles for publication that conform to prescribed style and format.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of POS Systems, Payroll Systems; Internet Software; Spreadsheet Software (Excel), and Word Processing Software (Word).
Regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl.
Occasionally required to sit.
Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Regularly exposed to moving mechanical parts and explosives.
Frequently exposed to high, precarious places.
Occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
The noise level in the work environment is usually loud.
Computer, light cleaning implements, step ladders

Nice To Haves

Directly supervises 15-40 employees in the assigned Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Responsibilities

Assists with all aspects of customer service (internal and external customers alike).
Ability to handle customer and employee issues, along with communicating to management regarding issues that need to be addressed.
Assists with inventory to and from the bound books, warehouse, and sales floor.
Responsible for promoting a positive culture within the department/store.
Follows all procedures and policies that are compliant with State, Federal, and local regulations and laws regarding the sale of firearms and related accessories.
Assists with managing and controlling ATF requirements regarding any company activity involving firearm use, manufacturing, purchases, transfers, dispositions, deliveries, transportation, and destruction of National Firearms Act (NFA) and Non-NFA Weapons.
Reduces costs and increases efficiency at every step in the sales process through continuous improvement without sacrificing quality or safety.
Coordinates with all departments thru store managers to provide a positive and efficient work environment.
Assists with coordinating department sales associates’ work schedules and ensures that proper coverage is maintained to insure adequate staffing.
Ability to open and close stores and assist or respond to all security issues during business hours.
Ability to handle all jobs (sales, cash, merchandising, cleaning, warehouse, etc) within the store and manage or backup, as necessary.
Adhere to all company policies and procedures.
All other duties as required by management.