Retail Employee

The Container Store Inc.•Charlotte, NC

1d•Onsite

About The Position

The Retail Employee / Project Specialist is responsible for performing a range of duties that ensures our customers have an amazing experience. This is a non-commissioned, hourly stocking-and-unloading-focused position that operates every Thursday (and occasionally on Monday) from 5:00 am to 11:00 am. This role focuses on maintaining the Sales Floor – keeping shelves full and presented according to our brand standards, and organizing the stockroom, ensuring it is well-maintained to support the selling efforts of the store. To be eligible for this position, you must have a minimum availability of both Monday & Thursday, 5:00 am to 11:00 am. If you are interested in customer-facing sales, register, or stocking roles on other days & timeframes of the week, additional hours may be available.

Requirements

Minimum availability of both Monday & Thursday, 5:00 am to 11:00 am.
High school diploma preferred
Retail sales experience a plus
Strong computer skills
Enjoys engaging with people and connecting with customers
Understands retail is an ever-changing industry and requires flexibility in scheduling
Must be at least 18 years of age

Responsibilities

Works merchandise processing during early morning or evenings (based on the schedule)
Unloads trucks, lift boxes, climbing ladders, and working at a safe but fast pace
Welcomes and greets all customers either as Host in the front entrance or throughout the store
Connects with our customers throughout the store suggesting solutions to their organizational challenges
Designs and sells custom closets and other storage and organization solutions
Serves as a register person with strong focus on providing a great customer experience during check out
Introduces and enrolls customers in our rewards program
Maintains the Sales Floor – keeping shelves full and presented according to our brand standards.
Supports carryout to our customers cars whether through curbside or in the parking lot/garages.
Assists with cleaning routines around the store – including dusting, restrooms and vacuuming
Processes customers’ orders for curbside pick-up and/or delivery
Organizes the stockroom, ensuring it is well-maintained to support selling efforts of the store
Adheres to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Actively engages with customers to solve their organizational challenges

Benefits

Rewarding pay
Competitive health, dental, and vision plans
401(k) retirement savings plan with optional investment guidance and assistance offered through Fidelity.
Unique "1equals3" website for easy access to your benefits information and company updates.
Competitive sick pay and PTO plan
Basic life insurance
Disability insurance options
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Flexible spending accounts (FSAs)
Parental leave policies
Adoption and surrogacy assistance
Fertility & maternity support program
Paid holidays
Gym membership discounts
Qualified transportation benefits program
Hefty discount on our amazing products, including merchandise, custom spaces, and services, gift cards
Pet insurance
Service awards
Retirement gifts
Recognition for employees who exemplify our core principles
Recognition for exceptional daily contributions
Participation in Employee Resource and Affinity Groups
Opportunities to guide how we give back to the community
A space to connect, support one another, and celebrate cultural heritages