Retail Display Installer – Technology

2020 Companies • Yukon, OK

21h • $17 • Onsite

About The Position

2020 Companies seeks a reliable, detail-oriented, and self-motivated Field Service Representative to join their team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, the installer will execute a wide range of in-store tasks, including installing and updating sales floor fixtures and endcaps, performing buildouts, resets, and display repairs, and following plan-o-grams and client-specific directives. The role requires working independently, meeting deadlines, and using mobile applications and technology to complete assignments efficiently and professionally. Strong communication and organizational skills are essential for managing store-level relationships and ensuring top-quality execution on every project. The position involves responding to field services management, completing assigned jobs on time, maintaining displays, conducting repairs, and participating in training programs.

Requirements

• Must be 18 or older (due to insurance requirements).
• Must be authorized to work in the United States.
• Flexible availability Monday through Friday.
• Weekend and holiday availability as needed.
• Early morning and late-night availability as needed.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period.
• Ability to climb a ladder up to 10 feet in height.
• Ability to safely lift and carry up to 60lbs.
• Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Ability to adjust to the ever-changing variety of tasks and work environments.
• Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates.
• Ability to use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet.
• Ability to respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact, but may vary depending on the project/assignment/task/client/location being supported).
• A high school diploma or equivalent is typically required.
• Must own an Android or Apple mobile device to upload photos and data.
• Must be able to successfully navigate various communication platforms and applications independently.
• Must complete all training assignments and tasks within a designated time frame.
• Expected to be able to work collaboratively and autonomously.
• Must have reliable transportation.
• Valid driver’s license and proof of insurance.
• Willingness and ability to travel up to 90 miles from home per assignment/shift/daily.
• Superior leadership skills and strong professional communication and presentation skills.
• Ability to make sound decisions, show good judgment and problem-solve effectively.
• Capable of working autonomously with excellent time management and reporting skills.

Nice To Haves

• Previous retail or merchandising experience.
• Installation and merchandising experience.
• Proficiency with hand and power tool usage.
• Ability to follow planogram (POG) directives and secondary communication.

Responsibilities

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact).
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing.
• Complete necessary forms /images/ surveys associated with each job/assignment before leaving the job site.
• Maintain and update displays according to planograms/ client requests.
• Conduct break-fix repairs to ensure displays and fixtures are fully functional.
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Contribute to the team's success by assisting other members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast-paced environment.
• Participate and complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/ workflows.
• Be available for weekend assignments as needed.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Follow all directives as provided, executing fully and completely.
• Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.
• Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.
• Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.
• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Set a high standard for behavior, foster a positive work environment, and ensure transparent, respectful communication with all team members.
• Work across all aspects of the company and through cross-functional processes to ensure alignment and operational success.
• Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.
• Be open to provide and receive feedback.

Benefits

• $17.10 per hour
• Next-day pay on demand with DailyPay
• Paid drive time and mileage reimbursement
• Job assignments are available Monday–Friday | Weekends are not required!
• Paid training
• Job assignments include both flexible self-scheduling options and fixed shifts based on availability
• Maintain a minimum of 20 hours of fieldwork within a rolling 30-day period
• Variety of projects and clients
• Paid holidays
• Long-term career pathing options
• Personal development opportunities
• Professional stretch assignments
• Commitment to building a truly inclusive environment where your differences are not just welcomed, they are celebrated.
• Identifying opportunities to encourage our team to be their authentic selves.
• Providing a best-in-class experience for our employees.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED