Retail Director, East

Audemars Piguet•New York, NY

About The Position

The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary. Together, let's write the next chapter of your career! The Retail Director, East is responsible for maximizing sales and achieving company business objectives across (6) six East Coast locations: 57th Street, Boston, and Bal Harbour Boutiques, as well as the New York, Miami and Atlanta AP Houses.

Requirements

7+ years of Retail Management or Hospitality experience, with at least 3 years managing multiple retail locations;
Demonstrated leadership ability;
A strong track record of developing and achieving clienteling activity;
Excellent organizational and project management skills;
Resourceful, flexible and ability to problem solve in a timely manner;
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis;
Ability to build and maintain relationships with key business partners – collaborating across multiple teams (HR, Store Operations, Customer Service, etc.);
High level of ethics, values, integrity, and trust;
Proficient in Microsoft Excel and PowerPoint;
Great verbal and written communication skills; excellent presentation skills.

Responsibilities

Drive and maximize sales performance by motivating and supporting the store management teams;
Work in tandem with the Head of Sales, Retail and Client Experience to create consistency amongst stores to align best practices and operational efficiency;
Monitor and analyze business trends across all stores within the region;
Develop plans to maximize sales and meet or exceed goals within the region for all KPIs including sales, payroll, expense control and store contribution;
Continuously look for growth opportunities both with existing stores and new store openings;
Ensure customer service standards are upheld consistently across all stores in the region;
Recruit, hire and train top Boutique Directors that can deliver results through effectively and independently managing all aspects of the business;
Support Boutique Directors recruitment efforts, when necessary;
Coach store teams to develop and maintain operational best practices;
Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary;
Oversee all new store openings in region;
Act as a partner between sales team, sales leadership and corporate business partners;
Collaborate with Customer Service and Area Retail Coach (ARC) on new product training and service trainings;
Travel to existing stores and new stores, as needed.