Retail Director, East

Audemars Piguet•New York, NY

3d•$220,000 - $240,000

About The Position

The Retail Director, East is responsible for maximizing sales and achieving company business objectives across (6) six East Coast locations: 57th Street, Boston, and Bal Harbour Boutiques, as well as the New York, Miami and Atlanta AP Houses.

Requirements

7+ years of Retail Management or Hospitality experience, with at least 3 years managing multiple retail locations;
Demonstrated leadership ability;
A strong track record of developing and achieving clienteling activity;
Excellent organizational and project management skills;
Resourceful, flexible and ability to problem solve in a timely manner;
Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis;
Ability to build and maintain relationships with key business partners – collaborating across multiple teams (HR, Store Operations, Customer Service, etc.);
High level of ethics, values, integrity, and trust;
Proficient in Microsoft Excel and PowerPoint;
Great verbal and written communication skills; excellent presentation skills.

Responsibilities

Drive and maximize sales performance by motivating and supporting the store management teams;
Work in tandem with the retail teams to create consistency amongst stores to align best practices and operational efficiency;
Monitor and analyze business trends across all stores within the region;
Develop plans to maximize sales and meet or exceed goals within the region for all KPIs including sales, payroll, expense control and store contribution;
Continuously look for growth opportunities both with existing stores and new store openings;
Ensure customer service standards are upheld consistently across all stores in the region;
Recruit, hire and train top Boutique Directors that can deliver results through effectively and independently managing all aspects of the business;
Support Boutique Directors recruitment efforts, when necessary;
Coach store teams to develop and maintain operational best practices;
Resolve all human resources issues in a timely and effective manner, partnering with HR when necessary;
Oversee all new store openings in region;
Act as a partner between sales team, sales leadership and corporate business partners;
Collaborate with Customer Service and Area Retail Coach (ARC) on new product training and service trainings;
Travel to existing stores and new stores, as needed.