Retail Department Manager - Full Time

Buchheit IncJacksonville, IL
$16 - $17Onsite

About The Position

Department Managers are responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. Developing and leading a great team while increasing sales and profits of your assigned area will be the most important part of your job. Your hands-on leadership and management expertise will allow our organization to grow. This job is composed of a variety of tasks that are covered by general operating procedures but will also require extensive individual judgment to ensure successful operation of your area of the store.

Requirements

  • 3-4 years of retail experience
  • Flexibility to work any open store hours
  • Strong communication and leadership skills
  • Highly motivated leader capable of motivating others to achieve company goals
  • Excellent Customer Service skills
  • Excellent verbal and written communication
  • Must possess strong work ethic and interpersonal skills
  • Basic computer skills
  • Highly organized and detail-oriented
  • Ability to multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
  • Ability to effectively communicate with customers, in-person and over the phone
  • Ability to demonstrate initiative and effective problem-solving skills within the scope of the position
  • Ability to prioritize, accurately multi-task, adhere to deadlines, and learn in a fast paced environment.

Nice To Haves

  • Retail Management experience is preferred

Responsibilities

  • Drive sales and profitability through customer satisfaction
  • Ensure all planograms are executed
  • Ensure all merchandise is properly priced, displayed and stocked according to appropriate inventory levels
  • Supervise, train, and develop staff in all functions required to run your assigned area
  • Ensure all employees provide outstanding customer service to satisfy customer needs
  • Be familiar with and enforce all policies and procedures
  • Oversee assigned area through effective delegation and management of work, employees, time, and resources
  • Maintain working knowledge of products and services
  • May operate forklift or industrial truck to assist in loading, unloading, or moving merchandise and materials
  • Safety awareness of anything in store that may be hazard to employees or customers
  • Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner
  • Additional duties, as assigned

Benefits

  • Medical, Dental, Vision Insurance
  • Life Insurance
  • Short-Term/Long-Term Disability Insurance
  • Critical Care Insurance
  • Accident Insurance
  • Earned PTO/Illinois – Paid Leave for all Workers Act
  • Employee Assistance Program
  • 401k Retirement Savings Plan
  • Team Member Discount
  • Bereavement Pay
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