Retail Department Coordinator

TJX•Jeffersonville, IN

7d•Onsite

About The Position

The Retail Department Coordinator at TJ Maxx is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, keeping the store clean and organized, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes processing merchandise onto the sales floor. They train and mentor Associates, ensure merchandise is properly tagged, hung, secured, and coded, and coordinate the flow of goods with the Coordinator on Duty. The role monitors team productivity, helps prioritize tasks according to the store plan, organizes and rotates back stock, and upholds merchandising, signage, backroom cleanliness, and recovery standards. Additional duties include supporting recycling and hazardous-waste compliance where applicable; communicating priorities and progress with management and Associates; providing and accepting feedback; partnering with management on training needs; and promoting compliance with labor laws, policies, and procedures. The Coordinator also supports credit and loyalty programs, shrink-reduction goals, and store safety, and performs other duties as assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
1 year of retail experience.
6 months of leadership experience.

Responsibilities

Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
Engage and interact with customers and maintain a clean, organized store.
Model exceptional customer service and create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.