Retail Department Coordinator

The TJX Companies, Inc.•Sheboygan, WI

8d•$14 - $15•Onsite

About The Position

This role is responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. The position ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. The Retail Department Coordinator models exceptional customer service, creates a positive internal and external customer experience, and promotes a culture of honesty and integrity while maintaining confidentiality. This role orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor, and trains and mentors Associates on established merchandising and processing principles. The coordinator ensures merchandise is properly tagged, hung, secured, and coded, and communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor. They ensure Associates complete tasks and activities according to store plan, prioritizing as needed, and monitor the productivity of the team, coaching as necessary. The role involves organizing and rotating back stock for easy replenishment, maintaining and upholding merchandising philosophy and signage standards, and maintaining all organizational, cleanliness, and recovery standards for the backroom area. The coordinator ensures compliance with recycling and, where applicable, hazardous waste programs. They communicate accurately and effectively with management and Associates when setting and addressing priorities, and provide progress updates. This role also provides and accepts recognition and constructive feedback, partners with Management on Associate training needs to increase effectiveness, and ensures adherence to all labor laws, policies, and procedures. Additionally, the coordinator promotes credit and loyalty programs, supports and participates in store shrink reduction goals and programs, and promotes safety awareness and maintains a safe environment. Other duties as assigned.

Requirements

Able to work a flexible schedule, including nights and weekends
Superior communication and organizational skills with attention to detail
Capable of multi-tasking
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Capable of lifting heavy objects with or without reasonable accommodation
Able to train others
1 year retail experience
6 months of leadership experience

Responsibilities

Executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.
Ensuring an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
Role modeling exceptional customer service.
Creating a positive internal and external customer experience.
Promoting a culture of honesty and integrity; maintaining confidentiality.
Orchestrating truck delivery, prioritizing the processing of merchandise onto the sales floor.
Training and mentoring Associates on established merchandising and processing principles.
Ensuring merchandise is properly tagged, hung, secured, and coded.
Communicating with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
Ensuring Associates complete tasks and activities according to store plan; prioritizing as needed.
Monitoring productivity of team and coaching as necessary.
Organizing and rotating back stock for easy replenishment.
Maintaining and upholding merchandising philosophy and signage standards.
Maintaining all organizational, cleanliness and recovery standards for the backroom area.
Ensuring compliance with recycling and, where applicable, hazardous waste programs.
Communicating accurately and effectively with management and Associates when setting and addressing priorities; providing progress updates.
Providing and accepting recognition and constructive feedback.
Partnering with Management on Associate training needs to increase effectiveness.
Ensuring adherence to all labor laws, policies, and procedures.
Promoting credit and loyalty programs.
Supporting and participating in store shrink reduction goals and programs.
Promoting safety awareness and maintaining a safe environment.
Performing other duties as assigned.